Terms & Conditions

Last updated: April 2026

1. Definitions

“World Bridge Travel,” “we,” “us,” and “our” refer to World Bridge Travel Ltd, registered in England and Wales (Company No. 12345678), with registered office at 123 Luxury Row, Mayfair, London W1J 7PR. “You” and “your” refer to the lead passenger making the booking.

2. Booking & Contract

A binding contract is formed when we issue a booking confirmation and receive your deposit. The lead passenger must be at least 18 years old and is responsible for ensuring all information provided is accurate. You are responsible for all persons included in the booking.

3. Pricing & Payment

A deposit of 20% (minimum £150 per person) is required at the time of booking. The balance is due no later than 10 weeks before departure. For bookings made within 10 weeks of departure, full payment is required immediately. We reserve the right to adjust prices due to currency fluctuations, fuel surcharges, or taxes imposed after booking.

4. Cancellation by You

Cancellations must be notified in writing. Charges apply based on the date of cancellation: more than 70 days before departure — deposit only; 42-70 days — 50% of total; 28-41 days — 75% of total; less than 28 days — 100% of total. We strongly recommend travel insurance to protect against cancellation costs.

5. Changes by You

Requests for changes to confirmed bookings are subject to availability and may incur administration fees of £50 per person plus any costs levied by our suppliers.

6. Our Liability

We accept liability for the proper performance of your holiday arrangements. However, we are not liable for any injury, illness, death, loss, damage, or expense caused by the actions of someone not connected with your holiday, unusual or unforeseeable circumstances beyond our control (force majeure), or events which we or our suppliers could not have anticipated or prevented.

7. Travel Documents & Insurance

You are responsible for ensuring you have valid passports, visas, and health certificates for your trip. We strongly recommend comprehensive travel insurance for all bookings.

8. Complaints

If you have a complaint during your holiday, please inform the relevant supplier and our 24/7 emergency team immediately so we can attempt to resolve it. Written complaints should be sent within 28 days of your return.

9. ATOL Protection

We are an ATOL holder (licence 12345). When you buy an ATOL-protected flight or flight-inclusive holiday from us, you will receive an ATOL Certificate listing what is financially protected. If we are unable to provide those services, an alternative ATOL holder will provide you with the services, or the Civil Aviation Authority will pay you compensation.